Conditions of Sale
1. The Agreement
The agreement consists of these terms and conditions of sale, information provided in the ordering solution and any special terms of agreement. In the event of any conflict between the information, what is separately agreed between the parties takes precedence, as long as it does not conflict with mandatory legislation.
The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between traders and consumers.
2. The parties
The seller is (Seebergmedia), [Rogalandgata 122, 5522 Haugesund], [omegalogo@seebergmedia.com], TLF[99439349], Org.nr[929305515], and is hereinafter referred to as the seller/seller.
The buyer is the consumer who makes the order, and is referred to in the following as the buyer/buyer.
3. Price
The stated price for the goods and services is the total price the buyer must pay. This price includes all taxes and additional costs. Additional costs that the seller has not informed about before the purchase shall not be borne by the buyer.
4. Conclusion of agreement
The agreement is binding for both parties when the buyer has sent his order to the seller.
The agreement is nevertheless not binding if there has been a typographical or typographical error in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.
5. The payment
The seller can demand payment for the item from the time it is sent from the seller to the buyer.
If the buyer uses a credit or debit card for payment, the seller can reserve the purchase price on the card when ordering. The card is charged on the same day the item is sent.
When paying by invoice, the invoice is issued to the buyer when the goods are dispatched. The payment deadline is stated on the invoice and is a minimum of 14 days from receipt.
Buyers under the age of 18 cannot be paid with a subsequent invoice.
6. Delivery
Delivery has taken place when the buyer, or his representative, has taken over the item.
If the delivery time does not indicate order solutions, the sellers must deliver to the buyer without undue delay and no later than 30 days after the order from the customer. The goods must be delivered to the buyer, unless otherwise separately agreed between the parties.
7. The risk of the goods
The risk for the goods passes to the buyer when he, or his representative, has had the goods delivered in accordance with point 6.
8. Right of withdrawal
Unless agreements are exempt from the right of cancellation, the buyer can cancel the purchase of the goods in accordance with the Right of Cancellation Act.
Since we deliver tailor-made goods/services, the agreement is exempt from the right of withdrawal. But we have a requirement to find a solution to make the buyer happy.
9. Delay and non-delivery - the buyer's rights and deadline for reporting claims
If it has not been delivered, it is delivered in accordance with the agreement between the parties, and this is due to the buyer or the relationship on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Goods Act, depending on the circumstances, withhold the purchase price, require an agreement, cancel the agreement and/or demand compensation from the seller.
In the case of claims for default powers, the notification should be in writing (for example e-mail) for reasons of evidence.
Fulfillment
The buyer can maintain the purchase and demand trade from the seller. However, the buyer cannot claim if there is a hindrance that the seller cannot overcome, or if the seller will cause such inconvenience or cost to the seller that it is significantly out of proportion to the buyer's interest in the seller selling. Should the difficulties disappear for a reasonable time, you may need the necessary domestic.
The buyer loses his right to make a claim if he or she waits an unreasonably long time to make the claim.
Elevation
If the seller does not deliver the goods at the time of delivery, the buyer must call on the seller to deliver within reasonable additional deadlines for termination. If the seller does not deliver within the additional deadline, the buyer can have the purchase.
However, the buyer can make the purchase immediately if the seller refuses to deliver the item. The same applies if delivery at the agreed time was decisive for the conclusion of the agreement, or the buyer has informed the seller that the time of delivery is decisive.
If the thing is delivered after the additional deadline the consumer has set or after the delivery time that was necessary for the conclusion of the agreement, the claim to be able to assert within time after purchasing money for reasonable delivery.
Replacement
The buyer can claim compensation for some loss as a result of the delay. However, this does not apply if the seller proves that the delay is due to obstacles beyond the seller's control that could not reasonably have been taken care of during the contract period, avoided, or overcome the consequences of.
10. Defects in the goods - the buyer's rights and deadline for complaints
If there is a defect in that they must be purchased within a reasonable time after it was discovered or should have been discovered, give the seller notice that he or she will invoke the defect. Buyer has always advertised time enough if it happens within 2 months. from the time the defect was discovered or should have been discovered. Complaints can be made no later than two years after the buyer took over the item. If the product or parts of it are intended to last significantly longer than two years, the complaint deadline is five years.
If the item has a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules of the Consumer Purchase Act, chapter 6, withhold the purchase price, choose between rectification and redelivery, demand a price reduction, demand the contract terminated and/or demand compensation from the seller.
Complaints to the seller should be made in writing.
Correction or redelivery
The buyer can choose between demanding that the defect be rectified or delivery of similar items. The seller can nevertheless object to the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Correction or redelivery must be made within a reasonable time. In principle, the seller does not have the right to make more than two remedial attempts for the same defect.
Price reduction
The buyer can claim an appropriate price reduction if the item is not corrected or re-delivered. This means that the ratio between the reduced and agreed price corresponds to the ratio between the item's value in defective and contractual condition. If there are special reasons for this, the price discount can instead be set equal to the significance of the defect for the buyer.
Elevation
If the item has not been corrected or re-delivered, the buyer can also cancel the purchase if the defect is not insignificant.
11. The seller's rights in the event of the buyer's default
If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's side, the seller may, in accordance with the rules in the Consumer Purchase Act, chapter 9, depending on the circumstances, withhold the goods, demand fulfillment of the agreement, demand the agreement be canceled as well as claim compensation from the buyer. The seller will also be able, depending on the circumstances, to demand interest for late payment, debt collection fees and a reasonable fee for uncollected goods.
Fulfillment
The seller can maintain the purchase and demand that the buyer pays the purchase price. If the goods have not been delivered, the seller loses his right if he waits an unreasonably long time to make the claim.
Elevation
The seller can terminate the agreement if there is a significant payment default or other significant default on the part of the buyer. The seller cannot withdraw if the entire purchase price has been paid. If the seller sets a reasonable additional deadline for fulfillment and the buyer does not pay within this deadline, the seller can cancel the purchase.
Interest in case of late payment/collection fee
If the buyer does not pay the purchase price in accordance with the agreement, the seller can claim interest on the purchase price in accordance with the Late Interest Act. In the event of non-payment, the claim may, after prior notice, be sent to the Buyer, who may then be held liable for fees in accordance with the Debt Collection Act.
Fee for uncollected, non-prepaid goods
If the buyer fails to collect unpaid goods, the seller can charge the buyer a fee. The fee shall at most cover the seller's actual outlay for delivering the goods to the buyer. Such a fee cannot be charged to buyers under the age of 18.
12. Warranty
A warranty given by the seller or manufacturer gives the buyer rights in addition to those the buyer already has under non-derogable legislation. A guarantee thus implies no restrictions on the buyer's right to complaint and claim in the event of delay or defects according to points 9 and 10.
13. Personal data
The controller for collected personal data is the seller. Unless the buyer agrees to something else, the seller, in line with the Personal Data Act, can only obtain and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The buyer's personal data will only be disclosed to others if it is necessary for the seller to complete the agreement with the buyer, or in statutory cases.
14. Conflict resolution
Complaints are addressed to the seller within a reasonable time, cf. points 9 and 10.
Complaints are accepted on the "contact us" page.
The parties shall attempt to resolve any disputes amicably. If this is not successful, the buyer can contact the Norwegian Consumer Protection Authority for mediation. Forbrukertilsynet is available on phone 23 400 600 or www.forbrukertilsynet.no.
The European Commission's complaints portal can also be used if you wish to lodge a complaint. It is particularly relevant if you are a consumer living in another EU country. The complaint is filed here: http://ec.europa.eu/odr.
The agreement consists of these terms and conditions of sale, information provided in the ordering solution and any special terms of agreement. In the event of any conflict between the information, what is separately agreed between the parties takes precedence, as long as it does not conflict with mandatory legislation.
The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between traders and consumers.
2. The parties
The seller is (Seebergmedia), [Rogalandgata 122, 5522 Haugesund], [omegalogo@seebergmedia.com], TLF[99439349], Org.nr[929305515], and is hereinafter referred to as the seller/seller.
The buyer is the consumer who makes the order, and is referred to in the following as the buyer/buyer.
3. Price
The stated price for the goods and services is the total price the buyer must pay. This price includes all taxes and additional costs. Additional costs that the seller has not informed about before the purchase shall not be borne by the buyer.
4. Conclusion of agreement
The agreement is binding for both parties when the buyer has sent his order to the seller.
The agreement is nevertheless not binding if there has been a typographical or typographical error in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.
5. The payment
The seller can demand payment for the item from the time it is sent from the seller to the buyer.
If the buyer uses a credit or debit card for payment, the seller can reserve the purchase price on the card when ordering. The card is charged on the same day the item is sent.
When paying by invoice, the invoice is issued to the buyer when the goods are dispatched. The payment deadline is stated on the invoice and is a minimum of 14 days from receipt.
Buyers under the age of 18 cannot be paid with a subsequent invoice.
6. Delivery
Delivery has taken place when the buyer, or his representative, has taken over the item.
If the delivery time does not indicate order solutions, the sellers must deliver to the buyer without undue delay and no later than 30 days after the order from the customer. The goods must be delivered to the buyer, unless otherwise separately agreed between the parties.
7. The risk of the goods
The risk for the goods passes to the buyer when he, or his representative, has had the goods delivered in accordance with point 6.
8. Right of withdrawal
Unless agreements are exempt from the right of cancellation, the buyer can cancel the purchase of the goods in accordance with the Right of Cancellation Act.
Since we deliver tailor-made goods/services, the agreement is exempt from the right of withdrawal. But we have a requirement to find a solution to make the buyer happy.
9. Delay and non-delivery - the buyer's rights and deadline for reporting claims
If it has not been delivered, it is delivered in accordance with the agreement between the parties, and this is due to the buyer or the relationship on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Goods Act, depending on the circumstances, withhold the purchase price, require an agreement, cancel the agreement and/or demand compensation from the seller.
In the case of claims for default powers, the notification should be in writing (for example e-mail) for reasons of evidence.
Fulfillment
The buyer can maintain the purchase and demand trade from the seller. However, the buyer cannot claim if there is a hindrance that the seller cannot overcome, or if the seller will cause such inconvenience or cost to the seller that it is significantly out of proportion to the buyer's interest in the seller selling. Should the difficulties disappear for a reasonable time, you may need the necessary domestic.
The buyer loses his right to make a claim if he or she waits an unreasonably long time to make the claim.
Elevation
If the seller does not deliver the goods at the time of delivery, the buyer must call on the seller to deliver within reasonable additional deadlines for termination. If the seller does not deliver within the additional deadline, the buyer can have the purchase.
However, the buyer can make the purchase immediately if the seller refuses to deliver the item. The same applies if delivery at the agreed time was decisive for the conclusion of the agreement, or the buyer has informed the seller that the time of delivery is decisive.
If the thing is delivered after the additional deadline the consumer has set or after the delivery time that was necessary for the conclusion of the agreement, the claim to be able to assert within time after purchasing money for reasonable delivery.
Replacement
The buyer can claim compensation for some loss as a result of the delay. However, this does not apply if the seller proves that the delay is due to obstacles beyond the seller's control that could not reasonably have been taken care of during the contract period, avoided, or overcome the consequences of.
10. Defects in the goods - the buyer's rights and deadline for complaints
If there is a defect in that they must be purchased within a reasonable time after it was discovered or should have been discovered, give the seller notice that he or she will invoke the defect. Buyer has always advertised time enough if it happens within 2 months. from the time the defect was discovered or should have been discovered. Complaints can be made no later than two years after the buyer took over the item. If the product or parts of it are intended to last significantly longer than two years, the complaint deadline is five years.
If the item has a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules of the Consumer Purchase Act, chapter 6, withhold the purchase price, choose between rectification and redelivery, demand a price reduction, demand the contract terminated and/or demand compensation from the seller.
Complaints to the seller should be made in writing.
Correction or redelivery
The buyer can choose between demanding that the defect be rectified or delivery of similar items. The seller can nevertheless object to the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Correction or redelivery must be made within a reasonable time. In principle, the seller does not have the right to make more than two remedial attempts for the same defect.
Price reduction
The buyer can claim an appropriate price reduction if the item is not corrected or re-delivered. This means that the ratio between the reduced and agreed price corresponds to the ratio between the item's value in defective and contractual condition. If there are special reasons for this, the price discount can instead be set equal to the significance of the defect for the buyer.
Elevation
If the item has not been corrected or re-delivered, the buyer can also cancel the purchase if the defect is not insignificant.
11. The seller's rights in the event of the buyer's default
If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's side, the seller may, in accordance with the rules in the Consumer Purchase Act, chapter 9, depending on the circumstances, withhold the goods, demand fulfillment of the agreement, demand the agreement be canceled as well as claim compensation from the buyer. The seller will also be able, depending on the circumstances, to demand interest for late payment, debt collection fees and a reasonable fee for uncollected goods.
Fulfillment
The seller can maintain the purchase and demand that the buyer pays the purchase price. If the goods have not been delivered, the seller loses his right if he waits an unreasonably long time to make the claim.
Elevation
The seller can terminate the agreement if there is a significant payment default or other significant default on the part of the buyer. The seller cannot withdraw if the entire purchase price has been paid. If the seller sets a reasonable additional deadline for fulfillment and the buyer does not pay within this deadline, the seller can cancel the purchase.
Interest in case of late payment/collection fee
If the buyer does not pay the purchase price in accordance with the agreement, the seller can claim interest on the purchase price in accordance with the Late Interest Act. In the event of non-payment, the claim may, after prior notice, be sent to the Buyer, who may then be held liable for fees in accordance with the Debt Collection Act.
Fee for uncollected, non-prepaid goods
If the buyer fails to collect unpaid goods, the seller can charge the buyer a fee. The fee shall at most cover the seller's actual outlay for delivering the goods to the buyer. Such a fee cannot be charged to buyers under the age of 18.
12. Warranty
A warranty given by the seller or manufacturer gives the buyer rights in addition to those the buyer already has under non-derogable legislation. A guarantee thus implies no restrictions on the buyer's right to complaint and claim in the event of delay or defects according to points 9 and 10.
13. Personal data
The controller for collected personal data is the seller. Unless the buyer agrees to something else, the seller, in line with the Personal Data Act, can only obtain and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The buyer's personal data will only be disclosed to others if it is necessary for the seller to complete the agreement with the buyer, or in statutory cases.
14. Conflict resolution
Complaints are addressed to the seller within a reasonable time, cf. points 9 and 10.
Complaints are accepted on the "contact us" page.
The parties shall attempt to resolve any disputes amicably. If this is not successful, the buyer can contact the Norwegian Consumer Protection Authority for mediation. Forbrukertilsynet is available on phone 23 400 600 or www.forbrukertilsynet.no.
The European Commission's complaints portal can also be used if you wish to lodge a complaint. It is particularly relevant if you are a consumer living in another EU country. The complaint is filed here: http://ec.europa.eu/odr.